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Installing Symantec Antivirus (Windows Vista, 7)

Do you already have antivirus software installed?

If you already have Symantec provided by Cabrini College ITR installed on your computer, you just need to run LiveUpdate; you do not need to reinstall the antivirus software.

If you have any other antivirus software, you must uninstall it and then install Symantec with the instructions below.

Installing Symantec

Downloading and Installing Symantec

Before downloading you'll need to know if your computer is 32-bit or 64-bit. Not sure which you have? Right-click Computer (in the Start menu or on your desktop) and choose Properties; the information is located in the middle of the window next to System Type.

  1. Download the file: Click here for 32-bit, or click here for 64-bit. (requires domain log-in that isn't expired).
  2. Go to where you downloaded the file, the default location is the Downloads folder. Right-click the file named "WindowsAntivirus_Standard.exe" and select Run as Administrator.
  3. Say Yes, Allow, or Continue to any prompts. Check the bottom of your window for any minimized windows colored yellow.
  4. The Symantec Endpoint Protection install will take several minutes to complete. It may claim during the install process that it will take a much longer, but the install typically does not actually take more than 5-10 minutes.
  5. If the installation is successful, Symantec may prompt you to run LiveUpdate or restart your computer. Complete those instructions.
  6. If you do not see a yellow shield Symantec Yellow Shield in the bottom right of your screen near the clock after restarting and waiting 5 minutes, Symantec probably did not install correctly. (Note: you may need to click an arrow near the clock to show the yellow shield). Call the ITR office at 610-902-8366 for assistance or stop by our office in Founders Hall 108.

Installing Symantec using the ITR key flash drive

  1. Insert the Insert the key flash drive from Cabrini College ITR into your computer.
  2. Go to the Start menu, choose Computer and open the CD. Right-click the file named "WindowsAntivirus_Standard.exe" and Run select as Administrator.
  3. Say Yes, Allow, or Continue to any prompts. Check the bottom of your window for any minimized windows colored yellow.
  4. The Symantec Endpoint Protection install will take several minutes to complete. It may claim during the install process that it will take a much longer, but the install typically does not actually take more than 5-10 minutes.
  5. If the installation is successful, Symantec may prompt you to run LiveUpdate or restart your computer. Complete those instructions.
  6. If you do not see a yellow shield Symantec Yellow Shield in the bottom right of your screen near the clock after restarting and waiting 5 minutes, Symantec probably did not install correctly. (Note: you may need to click an arrow near the clock to show the yellow shield). Call the ITR office at 610-902-8366 for assistance or stop by our office in Founders Hall 108.

To run LiveUpdate (Required even if you already have Symantec installed):

  1. In the bottom right of your screen, near the clock, there should be a yellow shield Symantec Yellow Shield (if you don't see it, click the arrow near the clock). If you don't see it, Symantec probably did not install correctly. Call the ITR office at 610-902-8366 for assistance or stop by our office in Founders Hall 108.
  2. Double-click the yellow shield.
  3. Click LiveUpdate on the left. If LiveUpdate does not start automatically, click the Start button.