Student Network Policy: Student's Responsibility to Protect their Computer
This is a very important notice to Cabrini students who access the College's computer internet network from ports in their rooms or through the wireless network. To avoid losing your in-room computing abilities, please review this information carefully.
During the wired and wireless internet registration processes at the beginning of the academic year, the College's department of Information Technology & Resources (ITR) takes steps to insure that students install the Symantec antivirus software on their personal computers to stop the spread of computer viruses to the campus' network. Despite those efforts, ITR is continuing to see a significant number of viruses entering the network through individual student computers for the following reasons:
- Some students did not properly install the Symantec antivirus software they were given at the start of the school year.
- Individuals installed the antivirus software, but neglected to ensure the live updates ran automatically.
- Individuals neglected to download and install the required Microsoft/Apple operating system updates/patches, or failed to ensure this updating was automatic.
- Since the beginning of the year, students have brought new or different computers to campus and have not taken steps to install the required antivirus program or update their operating system (Windows/Mac)
Where Are Viruses Coming From?
The most common source of viruses in student computers are from downloading music, videos or other material from the Internet. Viruses can also be contained in Instant Messages and attachments to emails being sent to individual student computers. The viruses are spread from machine to machine as students IM one another, share downloaded material with each other, or when they open email attachments when they are not completely sure what they contain. For some worms and viruses, just being on the network presents a risk of infection if your machine is not protected. As individual student machines are connected to the Cabrini network through data ports in each residence hall room, the viruses are then spread through the campus network, thereby endangering the College's overall computing ability.
Things You Must Do
If you don't have the Symantec antivirus software or failed to install it properly, you can download it from the Cabrini ITR website here. If you aren't sure if you have the program already installed, check to see if you have the icon signifying the program has been installed: on a PC/Windows, it is a yellow shield in the bottom right corner of your screen; on a Mac/Apple, it is a black and yellow circle on the top right of your screen. If you did install the antivirus software, but neglected to set-up your program or operating system to receive automatic updates, please contact ITR for instructions. If you need more information about any of the above, please don't hesitate to contact the ITR Help Desk at 610-902-8366.
Please refrain from downloading illegitimate music and videos. Do not open email attachments from people or places that you don't know. At Cabrini, whenever the College's network becomes significantly compromised by viruses, the Internet service provider has the ability to shut our connection down, thereby denying service to everyone at the College. As a result, each time you download material or open an unknown email attachment, you risk contracting a virus that can affect the computing ability of everyone at the College.
What Happens if I Don't Do These Things?
ITR is monitoring the data ports in the residence halls and will proceed as follows if they become aware that viruses are entering the College's network from a specific port in a student room:
First Time: The first time that ITR identifies an individual data port associated with a virus or security breach, they will disable it and disable the wireless access of the student who registered the data port. The student must contact ITR for instructions. If it is malware that can be easily removed via a free antispyware program such as SpyBot Search & Destroy, MalwareBytes Anti-Malware or Lavasoft's Ad-aware, ITR can assist in removing the virus from the machine and patching the machine to prevent further infections. Otherwise, for more potent malware, or for any virus detected by Symantec antivirus, a reformat of the computer will be necessary. This restores the computer to factory settings, wiping it clean. This may require the original operating system disks and will take an average of one hour to complete. In the office, ITR can walk the student through backing up their files and reformatting the machine, or the student may take these measures on their own. In any case, Symantec antivirus software must then be installed and automatic antivirus and system updates must be enabled. At that point, ITR will reactivate the data port.
Second Time: If ITR identifies an individual or data port from which viruses are entering the network for the second time, they will again discontinue service to that port for two weeks and wait for the student to contact them. When that occurs, ITR will schedule an appointment for an in-office visit with the student and their computer to take the appropriate measures to avoid a reoccurrence of the problem.
Third Time: If ITR identifies an individual or data port as problematic for the third time, they will shut down service to that port and not restore it until the student has attended their informational workshop.
Fourth Time: If ITR identifies an individual or data port as problematic for a fourth time, they will discontinue service to that port and the student will lose individual room connectivity for the remainder of the academic year. Once students lose individual room connectively, they will be restricted to accessing the Internet in the on-campus public computer labs located in the Library and Iadarola.